Terms and Conditions
Effective Date: Sep 1, 2024
1. Introduction
These Terms and Conditions ("Terms") govern your use of the Yu Tea Co. website and the purchase of products from us. By accessing our website or purchasing our products, you agree to these Terms. If you do not agree with these Terms, please do not use our website.
2. Eligibility
To use our website and purchase products, you must be at least 18 years of age or have the consent of a legal guardian. By using our site, you represent and warrant that you meet these eligibility requirements.
3. Products and Services
3.1 Product Descriptions We strive to provide accurate descriptions of our products on the website. However, we do not guarantee that the descriptions are entirely accurate, complete, reliable, current, or error-free. If a product offered by Yu Tea Co. is not as described, your sole remedy is to return it in unused condition.
3.2 Pricing Prices for our products are subject to change without notice. We reserve the right to modify or discontinue a product at any time without liability. We make every effort to display our prices accurately, but errors may occur. If we discover an error in pricing, we will notify you and
4. Orders and Purchases
4.1 Placing an Order When you place an order on our website, you may be asked to provide certain information relevant to your purchase, including, without limitation:
- Your name
- Your email address
- Your shipping and billing address
- Your phone number
- Your payment information (e.g., credit card number, expiration date)
- Any other information necessary to process your order
By placing an order, you represent and warrant that:
- You have the legal right to use any payment method(s) associated with your purchase.
- The information you provide to us is true, accurate, current, and complete.
- You are at least 18 years old or have obtained parental/guardian consent.
4.2 Payment Terms We accept payment through various payment methods, including major credit cards (Visa, MasterCard, American Express, etc.), PayPal, and other methods as indicated on our website. By providing your payment information, you authorize Yu Tea Co. to charge the total amount of your order to the payment method you choose at checkout.
4.3 Use of Third-Party Services We may employ third-party services to facilitate payment and the completion of purchases. By submitting your payment information, you grant us the right to share this information with these third parties as necessary to complete your transaction, subject to our Privacy Policy. These third-party service providers are responsible for processing your payment and are subject to their own terms and conditions and privacy policies.
4.4 Order Acceptance and Confirmation Your receipt of an order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Yu Tea Co. reserves the right to accept or decline your order for any reason, including, but not limited to:
- Product or service availability
- Errors in the description or price of the product or service
- Errors in your order
- Suspected fraud or unauthorized or illegal transactions
We will notify you if your order is refused or canceled and will refund any payment made.
4.5 Pricing and Availability All prices are subject to change without notice. We make every effort to ensure that prices are accurate at the time of publication, but errors may occur. If we discover an error in the price of a product you have ordered, we will inform you as soon as possible and give you the option to reconfirm your order at the correct price or cancel it. If we are unable to contact you, we will treat the order as canceled.
4.6 Shipping and Delivery Yu Tea Co. ships products to addresses within the United States and internationally, as indicated on our website. Shipping times and costs vary depending on the shipping method selected and your location. While we strive to ensure that your order arrives on time, delivery dates are not guaranteed and are subject to delays due to factors beyond our control, such as carrier delays or customs clearance. Risk of loss and title for products pass to you upon delivery to the carrier.
4.7 Taxes and Duties You are responsible for any applicable taxes, duties, or customs fees associated with your order. These fees are not included in the price of the products or shipping charges and are your responsibility to pay upon delivery.
4.8 Fraud Prevention Yu Tea Co. reserves the right to refuse or cancel any order if fraud or an unauthorized or illegal transaction is suspected. We may require additional verification or information before accepting any order. If your order is canceled due to suspected fraud, we will notify you and refund any payment made.
5. Returns and Refunds
5.1 Return Policy If for any reason, you are unsatisfied with your products, please contact us to arrange for a full refund of that product within 30 days of receipt (shipping costs excluded). Refunds are processed upon receipt of the returned item. Cancellations can be made before the order is processed.
To initiate a return, please contact our customer service team: hello@yutea.com
5.2 Refunds Refunds will be issued to the original payment method within a reasonable time after we receive and process your return. Please note that shipping costs are non-refundable.
5.3 Exchanges We do not offer direct exchanges of any kind.
6. Intellectual Property
All content on the Yu Tea Co. website, including text, graphics, logos, images, and software, is the property of Yu Tea Co. or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from our site without our express written permission.
7. User Conduct
You agree to use our website only for lawful purposes and in accordance with these Terms. You are prohibited from using our site to:
- Engage in any illegal or fraudulent activities
- Violate any intellectual property rights
- Disrupt or interfere with the security of our site or services
- Transmit any harmful code, such as viruses or malware
8. Disclaimer of Warranties
The service and all products provided by Yu Tea Co. are offered on an "as-is" and "as-available" basis, without any warranties, express or implied. To the fullest extent permitted by law, we disclaim all warranties, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that our website will be uninterrupted, error-free, secure, or free from viruses or other harmful components.
9. Limitation of Liability
To the fullest extent permitted by law, Yu Tea Co. shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or products. This includes, but is not limited to, damages for loss of profits, data, or other intangibles.
10. Indemnification
You agree to indemnify, defend, and hold harmless Yu Tea Co. and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, and expenses (including legal fees) arising out of your use of our website, your violation of these Terms, or your violation of any third-party rights.
11. Governing Law
These Terms and any disputes arising out of or related to them will be governed by the laws of the State of Utah, without regard to its conflict of law principles.
12. Severability
If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect. The invalid or unenforceable provision shall be replaced with a valid and enforceable provision that most closely reflects the original intent of the parties.
13. Changes to These Terms
We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting to our website. Your continued use of our site following the posting of changes constitutes your acceptance of those changes.
14. Entire Agreement
These Terms constitute the entire agreement between you and Yu Tea Co. regarding your use of our website and purchase of our products. Any prior agreements, understandings, or representations, whether oral or written, are hereby superseded.
15. Contact Us
If you have any questions about these Terms, please contact us at hello@yutea.com.