Shipping policy
We strive to ship all orders as quickly and efficiently as possible. Most orders are processed and shipped within 1–2 business days (excluding weekends and holidays) from our fulfillment center in Nevada.
Shipping Options:
- Standard Shipping: 3–7 business days
- Expedited Shipping: 2–3 business days
- Priority Express: 1–2 business days
Shipping times may vary depending on your location and the selected shipping method. You’ll receive a confirmation email with tracking information once your order has shipped.
International Shipping
We currently ship within the United States and select international destinations. Please note that international orders may be subject to additional customs duties, taxes, or import fees upon delivery. These charges are the customer's responsibility and are not included in your order total.
Shipping Delays
While we do our best to ensure timely delivery, delays may occur due to weather, carrier issues, or other unforeseen circumstances. We appreciate your patience and understanding.
Incorrect or Missing Items
If your order is incorrect, incomplete, or damaged in transit, please contact us within 7 days of receiving your shipment at info@yutea.com. We'll make it right as quickly as possible. Any questions about refunds, please see our Refund Policy page.
Need Help?
We're here to assist you with any questions about your order, shipping, or returns. Email us anytime at info@yutea.com and we’ll get back to you as soon as possible.
